Online-Shops
easy control and automation
With our EDI & API shop integrations, you can connect your merchandise management directly to your online shop. This means that product data, stock levels and orders are automatically synchronized and updated. The central administration saves you valuable time and avoids errors in order processing – for professional and efficient shop support.
- Centralized product data maintenance
Enter product information just once and transfer it to all shops - Automatic inventory update
Current stock levels in real time to avoid overselling and for maximum transparency. - Direct order transmission
Automatic transmission to ERP system or dropshipping partner.
Returns
Automated returns management simplifies the processing of returns and ensures that stock levels are quickly updated when items are returned. This saves time and effort and offers customers a smooth returns process.
Refunding
Automated refunds speed up the refund process and increase customer satisfaction. Each return is processed efficiently so that customers receive their money back as quickly as possible.
special processes
Customized special processes automate specific workflows, such as the transmission of delivery notes from your ERP to the logistics provider or the initiation of reimbursements. This way, you increase efficiency and improve integration into your existing systems.
Example solution 1: D2C shop: The supplier
nmedia automates the control of product data, inventory and the entire fulfillment process.
Product data
nmedia aggregates product data from various sources:
- ERP system
- Basic information, such as prices, is provided by the ERP
- PIM system
- All other product data is available in the PIM system
- Logistics
- Inventory information from the logistics system
- Other sources
- The number of sources, formats and transmission paths is not limited.
All these sources are merged by nmedia and imported into the nmedia.hub as a shop assortment. From there, the data output to the shop is controlled.
Fulfillment
To enable fulfillment, nmedia connects to the online shop and takes care of the following processes:
- Collecting orders and importing them into the ERP
- Importing outgoing goods and changing the status of items in the online shop
- Forwarding returns from Shopify to the ERP
- Triggering a refund based on the returns
In doing so, nmedia can exchange information between the different systems as middleware:
Online shop <> ERP system <> logistics
Example solution 2: Online shop
nmedia also automates the control of product data, stocks and the entire fulfillment process.
Product data
Multiple sources can be aggregated here as well. Typically, these are:
- the dealer wants to offer products that are available in stores
- Content
- stock
- the dealer wants to offer products via dropshipping
- Content from the nmedia.hub
- Stock levels from the nmedia.hub
All these sources are combined by nmedia and the items are added to the shop. If required, the “stationary” and “dropshipping” warehouses are distinguished when importing the stock.
Fulfilment
To enable fulfilment, nmedia connects to the online shop and takes care of the following processes:
- Collecting the orders
- Forwarding of items that are shipped via the store
- Forwarding of items that are shipped via dropshipping (for mixed shopping carts: splitting of items into one order per supplier)
- Forwarding of a copy of the order to the merchant’s inventory management system
- Posting goods issues and changing the status of items in the online store
- Forwarding of returns from Shopify to the ERP system
- Triggering of a refund based on the returns
In doing so, nmedia can exchange information between the different systems as a middleware:
Online shop <> ERP system <> dropshipping suppliers
Make contact with no obligation
You would like to automate your online shop processes, but you are not sure whether we can help you? No problem, let’s talk. Book an appointment and our team will have a free preliminary discussion with you.
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